Last updated: PLACEHOLDER — set the real publication date

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Accessibility matters doubly in our field: many of the adults reading this site are caring for a neurodivergent child, often tired, often on a phone, sometimes using assistive technology themselves.

Measures built into this site

  • Semantic HTML with a single page-level heading and a logical heading hierarchy
  • Full keyboard operability, including the mobile menu, accordion, and form, with visible focus indicators
  • Colour pairs chosen to meet or exceed WCAG AA contrast for text
  • Text that reflows and remains usable from 320px up to large desktop widths, and at 200% zoom
  • Animations respect the prefers-reduced-motion setting
  • Form fields have persistent labels, inline hints, and error messages announced to assistive technology
  • The inquiry confirmation is announced through an ARIA live region
  • All artwork is vector and carries text alternatives; decorative artwork is hidden from assistive technology
  • A “skip to main content” link on every page

Known limitations

PLACEHOLDER — list the real, specific outstanding issues with target dates. An accessibility statement that claims perfection is not credible. Typical items to verify with an expert audit include custom colour tokens at unusual sizes, focus order inside complex cards, and third-party embeds such as maps or scheduling widgets.

Third-party tools added later (analytics, scheduling, chat) are a common source of failures and must be assessed individually before they go live.

Report a barrier

If anything on this site is difficult to use, please tell us and we will fix it and confirm what we changed. PLACEHOLDER — add a real accessibility contact email, phone number, and the response timeframe you can genuinely commit to.

If you prefer, use the general contact form and choose “Something else” — mention the page and what happened, and it will reach the right person.

Frameworks and review

PLACEHOLDER — name who audited the site, when, and by which method (automated scan plus manual keyboard and screen-reader testing). Automated tools catch a minority of real barriers, so a stated date and reviewer matter more than the badge.

Pre-launch review required. This is a structural template, not legal advice. Have it reviewed by qualified counsel and completed with the organization’s real practices, entity name, jurisdiction, and retention periods before launch.